If the tickets available online are sold out, it is still possible to buy them at the Ticket Office of the Caves. Admission is guaranteed.
Buy in
ATTENTION! Tickets ARE NOT REFUNDABLE, in case of non-use or arrival after the time written on the ticket. It will therefore be necessary to pay another ticket for a subsequent tour.
Access to dogs is allowed only with a pet carrier, not on a leash. For large dogs, 3 concrete dog boxes with a lockable front grille with padlock are available at the ticket office parking lot.
Located in a safe and shady place, they are not guarded. The visitor can use the pit space for a limited period of time for the visit to the cave, it cannot be booked and availability is requested once they arrive on site.

Frasassi Experiences

The purpose of this document is to inform Users of the Personal Data collected by the iFrasassi App (hereinafter the "Application").

The Data Controller, as subsequently identified, may modify or simply update, in whole or in part, this Information by informing Users. The changes and updates will be binding as soon as they are published on the Application. The User is therefore invited to read the Privacy Notice at each access to the Application.

In the event of non-acceptance of the changes made to this Privacy Notice, the User is required to cease using this Application and may request the Data Controller to remove his Personal Data.

Personal data collected by the Application
The Data Controller collects the following types of Personal Data:

Content and information voluntarily provided by the User
Minors can only provide personal data with parental consent
Contact data and contents: are those Personal Data that the User voluntarily provides to the Application during its use, such as for example personal data, contact details, access credentials to the services and / or products provided, personal interests and preferences and other content personal, etc.
Failure by the User to provide Personal Data, for which there is a legal, contractual obligation or if they constitute a necessary requirement for the use of the service or for the conclusion of the contract, will make it impossible for the Data Controller to provide in all your services.

The User who communicates to the Data Controller of third party personal data is directly and exclusively responsible for their origin, collection, treatment, communication or diffusion.

Data and content acquired automatically during the use of the Application
Technical data: the computer systems and software procedures used to operate this Application can acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified Users, but which by its very nature could, through processing and association with Data held by third parties, allow users to be identified. This category includes the IP addresses, or the domain names used by the Users who connect to the Application, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained, etc.
Usage data: Data relating to the use of the Application by the User may also be collected, such as for example the pages visited, the actions performed, the features and services used.
Personal data collected through cookies or similar technologies
This application uses cookies, web beacons, unique identifiers and other similar technologies to collect data on the pages, links visited and other actions you perform when you use our services, within advertising or email content. They are stored to be retransmitted to the same sites on the next visit by the same User.

The User can view the complete Cookie Policy at the following address:

The personal data collected can be used for the execution of contractual and pre-contractual obligations and for legal obligations as well as for the following purposes:

sending emails or newsletters and managing mailing lists
archiving, hosting and backend infrastructure management
registration and authentication of the User (only older versions)
the use of the permission to use the camera is used only to view the QRCode to load the right audio guide
the use of the location acquisition permit is used to show the distances from various places, to find the nearest services such as restaurants and hotels.

Method of treatment
The processing of Personal Data is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

In some cases, subjects involved in the organization of the Data Controller may also have access to Personal Data (such as, for example, personnel management personnel, sales area employees, system administrators, etc.) or external subjects (such as IT companies, suppliers of services, couriers, hosting providers, etc.). If necessary, said subjects may be appointed Data Processors by the Data Controller, as well as accessing Users' Personal Data whenever necessary and will be contractually obliged to keep Personal Data confidential.

The updated list of Managers can be requested via email at

Legal basis of the treatment
The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes
processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures
processing is necessary to fulfill a legal obligation to which the Data Controller is subject
the processing is necessary for the pursuit of the legitimate interest of the owner or third parties
However, it is always possible to request the Data Controller to clarify the concrete legal basis of each treatment.

The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller at the following email address or at the following postal address Largo Leone XII, n 1 - 60040 Genga (AN).

For these countries there is an adequacy decision of the European Commission or, in the absence of such a decision, it is possible to request more information from the Data Controller regarding the appropriate guarantees adopted, as well as the means to obtain a copy of such Data or the exact place where they were returned. available.

Security measures
The treatment is carried out according to methods and with suitable tools to guarantee the security and confidentiality of the data, having the owner adopted adequate technical and organizational measures that guarantee, and allow to demonstrate, that the treatment is carried out in compliance with the reference legislation.

Data retention period
The Data Controller will process the Personal Data for the time necessary to fulfill the purposes connected with the execution of the contract between the Data Controller and the User no longer than 11 years from the termination of the relationship with the User and in any case until the completion of the term. prescription provided by the standards in force.

When the processing of Personal Data is necessary for the pursuit of a legitimate interest of the Owner, Personal Data will be kept until such interest is satisfied.

If the processing of Personal Data is based on the User's consent, the Data Controller can keep Personal Data until it is revoked by the same.

Personal Data may be kept for a longer period if necessary to fulfill a legal obligation or by order of an authority.

All Personal Data will be deleted upon expiry of the retention period. At the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Automated decision-making processes
All the collected data will not be subject to any automated decision-making process, including profiling, which can produce legal effects for the person or which can significantly affect them.

User rights
Users can exercise certain rights with reference to the data processed by the owner. In particular, the User has the right to:

withdraw consent at any time;
oppose the processing of your data;
access your data;
verify and request correction;
obtain the limitation of the treatment;
obtain the cancellation of their Personal Data;
receive your data or have it transferred to another holder;
propose a complaint to the supervisory authority for the protection of personal data and / or act in court.
To exercise their rights, Users can send a request to the owner's contact details indicated in this document. Requests are made free of charge and processed by the Owner as soon as possible, in any case within 30 days.

Holder of the treatment
The Data Controller is Frasassi Consortium - Largo Leone XII, n.1 - 60040 Genga (AN) - - PEC: - ​​P.Iva 00222050429.

Last updated: 10/06/2021